Managing Your Subscription
Plans, billing, adding products, cancellation, and what happens after access ends.
Monthly and annual plans
Each Zynamic product is available on a monthly or annual subscription. Annual plans offer a lower effective monthly rate compared to paying month-to-month. Current pricing for all products is shown on the Pricing page. Subscription management — including switching between monthly and annual — is handled through the Zynamic Account Hub at account.zynamicsolutions.com.
Adding another product
You can subscribe to more than one Zynamic product under the same account. Each product has its own subscription and is billed separately. To add a product, visit the product page on this website and start a trial or subscribe, or manage your subscriptions directly in the Zynamic Account Hub.
Billing
Billing is managed through the Zynamic Account Hub. You can view your billing history, update your payment method, and review upcoming charges from your account settings. For billing questions or issues, please contact our support team.
Cancellation
You can cancel a subscription at any time from the Zynamic Account Hub. When you cancel:
- Your access continues normally through the end of your current paid billing period.
- You will not be charged again after cancellation.
- When the paid period ends, your account moves to a 60-day view-only period.
The 60-day view-only period
When a paid subscription or free trial ends without renewal, your account enters a 60-day view-only period. During this time:
- You can still sign in and view all your existing data.
- You cannot add, edit, or delete content.
- You can reactivate your subscription at any time to restore full access.
See Data Deletion & Retention for full details.