Contact Support
We're here to help. Reach out and we'll get back to you promptly.
Contact form
Send us a message through our contact form. We respond to all inquiries within 1–2 business days.
Email support
For account issues, billing questions, or technical support, you can also email us directly.
Response times
General inquiries
Within 1–2 business days
Technical issues
Within 1–2 business days
Account & billing
Within 1–2 business days
Support is available Monday through Friday. We are based in Ontario, Canada (Eastern Time). Response times may be longer during holidays.
What to include in your message
- The Zynamic product you are using (e.g., Zynamic Care, Zynamic Finance).
- A clear description of the issue or question.
- Steps to reproduce the issue, if applicable.
- Your device type and operating system (e.g., iPhone, iOS 17).
- Screenshots or screen recordings, if helpful.
- The email address associated with your Zynamic Account.